Let’s talk.

A question, a rough edge or an idea worth sharing. Reach us at hello@nilo.my.

hello@nilo.my

What’s on your mind?

A hand with NILO

Tell us what you’re trying to do and what happens instead. A page address and the device or browser you use can help.

Ask for help ↗

Privacy & your account

Ask about your information, account access or a privacy request. Include only the details needed to explain your request.

Send a privacy request ↗

Report a concern

Share the public NILO URL and explain the concern. For an appeal, include the decision you want us to review.

Report or appeal ↗

Ideas & everything else

Have a product suggestion or a general question? Tell us what would make NILO more useful for you.

Say hello ↗

A few useful answers

Where can I manage my own page or booking?

For your NILO page, sign in and open your workspace. For a guest booking, use the private management link saved from its confirmation page. The help center explains both flows.

Can I report a public page?

Yes. Email us its public NILO address, explain the concern and include any relevant context. Our Community Guidelines explain content rules and appeals.

Who operates NILO?

NILO is operated by Vignesh Rapaka in Hyderabad, Telangana, India. Support, privacy requests and legal notices all go to hello@nilo.my.

Clear expectations, in one place.

Read how NILO handles accounts, privacy, content and service changes.

Read our policies ↗